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Frequently Asked Questions

Can I return my book or gift for a refund?

Last Updated: Jul 20, 2015 03:28PM CDT

We want you to be 100% satisfied with your personalized book or gift and do our best to make sure it is free of defects or error.

Once you receive your order, open it and ensure each item is to your satisfaction. Understandably, personalized items cannot be returned unless there is an error or defect. For prompt resolution, please contact Customer Care within 30 days of receipt to assist with a refund or replacement.


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