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Frequently Asked Questions

What if my order arrived in poor condition?

Last Updated: Jul 20, 2015 03:18PM CDT

Regrettably, mistakes can happen during the creation process. Packages can be damaged in transit. We bear the responsibility for correcting these errors.

If the quality of your book or gift is poor, incorrectly made, or damaged, we will remake your item for free.


Simply contact Customer Care with details of your order and we'll issue a replacement. 

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