As of May 1, 2020, there has been a slight increase in the time needed to process our orders.
For our printing facilities, the safety and well-being of employees is important. Understandably, cleaning and sanitation through guidance of the Centers for Disease Control and Prevention (CDC) has become priority. Employees are following new guidelines for safe distancing to minimize social contact.
These measures have caused some impact to productivity, however are necessary. The increase this causes to production time, as a result, means some customers will experience a delay.
Until further notice, here is when you can expect your order to ship:
- Non-personalized items (LEGO® Activity Packs) ship within 2 business days
- Personalized paperback titles, allow 4 - 10 business days
- Personalized hardcover titles, allow 5 - 12 business days
- Gift + Personalized Book (gift sets), allow 6 - 12 business days
- Seen Us In A Store titles, allow 3 - 7 business days
Note, this does not include time in transit. For carrier information, click here.
Please know we are doing our best to communicate any updates. Your continued patience and understanding is appreciated!