FAQs

Tracking Your Order

• Order status with Guest Checkout
• Order status with account

Shipping and Delivery

• Contiguous U.S. Shipping Options - Ground Shipping
• My book / gift arrived damaged!
• Military Shipping to APO / FPO / DPO Locations - What to expect
• Shipping to Alaska / Hawaii / Puerto Rico - How long will it take?
• Multiple Packages - What if I ordered more than 1 book or gift?
• Printing and Production - How this works

Dedication Ideas

• Short Messages
• First Birthday
• New Baby
• Birthday for Child
• Baptism / Christening
• Siblings (sisters and brothers)

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Personalize your Book(s)

• Ready to get started?
• How to preview our books (laptop / desktop)

Cancel or Change Order

• Make changes to a recently-placed order
• Can I change my order?
• Can I cancel my order?

General Questions

• Board Books
• Do I need to pay tax?
• Viewing your eBook
• Do I need an account to use your site?
• Encouraging young readers
• Quality Guarantee

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